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Returns

If you don't love it, return it. Read on for details regarding our 100% satisfaction guarantee, and for instructions on how to make a return.

Return Policy

We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product.

How To Return your product

Regular Returns

You may return your product for a full refund of the product cost by following these simple steps:

Ship your item back to us in its original packaging with all original documents enclosed.
 You will be 
responsible
for the cost of the return postage and we strongly encourage you to return the item via a trackable method.

Returns Address:
The World Of Wall Art
20 Milford Drive
Bournemouth
BH11 9HJ

We will typically issue your refund within 24 hours of receiving the package.

Expedited Photo Returns for damaged items

If your product arrives damaged or defective in some way we offer a hassle-free Photo Return process to speed replacement. Here's how:

Please note: Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).

  1. Attach your photos to an email and send them to support@theworldofwallart.co.uk. Please include your order number, shipping ID or item number, a brief description of the reason for the return, and whether you'd like a replacement or a refund.
  2. You will receive an email within 24 hours confirming that your photo return is being processed.
  3. If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on your photos.